
Did you know that you can send us a text* for common questions about your account?
Our team is available by text at 318.340.9656 Monday through Friday, 8 AM til 5 PM. If you miss us, no problem! We’ll respond as soon as we get back in the office. Centric will never ask you for your social security number or account number through a text message.
Here are a few common scenarios that can be answered through text messaging:
- What is the status of my loan application?
- I need to update my address.
- I need to reorder checks.
- How can I check the status of my credit card rewards?
- I am going out of town and need to set a travel alert.
*Data charges may apply.